It's Technology - It Doesn't Always Cooperate!

If you are having trouble completing your personalized product order, please review the following tips:

My Preview Isn't Showing

• Make sure you are using Internet Explorer 6 or higher or Firefox.  Unfortunately our technology does not yet work with SeaMonkey or Safari.
• Did you use any special characters such as the "&" sign?  Try using the full word substitute and try your preview again.
• Try to be patient.  In order to give you a clear preview of your personalized order we use graphics with higher resolution than most web graphics.  It may take up to a few minutes for your preview to load.
• Still not working?  Please do not hesitate to email us at customercare@personalizedU.com.  We will respond as quickly as possible!  You may also call us during normal business hours, 9 AM - 5 PM M-F EST/EDT at 269-966-1830.

My Personal Text Doesn't Fit in the Space Provided

• Try typing everything you  need into the space provided - in most cases, the text will wrap onto the next line.
• The design you have chosen may not support the amount of information you would like to include.  You can try another design OR contact us at customercare@personalizedU.com for help.

Any Other Questions or Concerns?  Please contact us at customercare@personalizedU.com or call us during normal business hours at 269-966-1830 from 9 AM to 5 PM M-F EST/EDT.